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保安服务业如何进一步落实岗位责任制?

来源:http://www.vranime.net/  点击?#38382;?span id="hits">    发布时间:2018-02-18
任制是指根据企业各个工作岗位的工作性质和业务特点,明确规定其职责、权限,并按照规定的工作标准进行考核及奖惩而建立起来的制度。实行岗位责任制,能较大限度地实现劳动用工的科学配置,提高内部竞争活力,减少违章行为和违章事故的发生,提高工作效率和工作质量。以岗位定人?#20445;?#36131;任落实到人,各尽其职,达到事事有人负责的目标,能改变以往有人没事干,有事?#32622;?#20154;干的?#32622;媯?#36991;免苦乐不均现象的发生。
The term "appointment system" refers to a system established according to the working nature and business characteristics of every job, clearly stipulates its responsibilities and powers, and checks and rewards and punishments according to the prescribed work standards. The implementation of post responsibility system can maximize the scientific allocation of labor employment, enhance the vitality of internal competition, reduce the occurrence of illegal behavior and violation, and improve work efficiency and work quality. To post personnel, responsibilities to the people, to do their job, everything was responsible for the target, can change the past have nothing to do, and something no one dry situation, avoid the phenomenon of unfair treatment.
保安服务业未落实好岗位责任制的表现
The performance of the job responsibility system in the security service industry
目?#25353;?#22810;数保安公司都实行了岗位责任制,同其它许多企业一样,人人?#21152;?#19968;?#23613;?#23703;位责任手册》。但就?#36136;?#24773;况而言,在多数保安公司里,在制度的制定、落实和执行力方面均存在一些问题,还有绝大部分保安员文化程度是初高中及以下,专业技能不足,加上保安员招聘门槛较低,工资待遇偏低,保安队伍不稳定,使得保安服务业的岗位责任制落实和执行都大打折扣。具体表现在:
At present, most security companies have carried out the job responsibility system. Like many other enterprises, everyone has a Book of post responsibility. But in reality, most of the security companies, in terms of institutional development, implementation and execution there are some problems, and most of the security guards and cultural level is the beginning of high school and the lack of professional skills, plus the security officer recruitment threshold is low, low wages, the security team is not stable, the security the service industry of the post responsibility system implementation and execution are greatly reduced. The specific performance is:
(一)工作无责任心,不想做事。具体表现:一是缺乏岗位观念,缺乏责任意识,在岗不履责,不想做事,对应当承担的任务不抓落实,满足于混日子、耗时间。二是安于现状,不思进取,把工作当成看摊子,推着干,看着干,毫无工作热情可言。
(1) work without responsibility, do not want to do things. The specific performance is: lack of sense of position, lack of sense of responsibility, lack of responsibility in the job, not doing things, not carrying out tasks that should be undertaken, and being satisfied with mixing time and wasting time. The two is the status quo, to work as nothing, see stalls, pushing the dry, dry looking, no work at all.
(二)岗位责任制不健全,工作中“踢皮球”现象时有发生企业在制度执行过程中较突出的问题是不讲究落实,在制度不健全,未完全分解到每个人?#20445;?#20250;受到人为因素的影响,导致对上级布置的任务,会发生相互推诿、“踢皮球”现象,使得工作不能按时完成,甚至失败。
(two) the post responsibility system is not perfect, the phenomenon of "buck" had the most outstanding enterprises in the implementation process of the system in question is not about the implementation of the system is not perfect, not completely decomposed to each person, will be affected by human factors, leading to the assigned task, has excuse, "buck" phenomenon, the work can not be completed on time, or even failure.
(三)岗位责任制的发展变化缺乏?#26377;?#23436;善,导致出现突发事件时难以应对。
(three) the development and change of post responsibility system lacks continuity and perfection, which is difficult to deal with when emergent events occur.
制度的实效性差,与?#36136;?#19981;配套,滞后于?#38382;?#21457;展的需要,不具有前瞻性,与工作实际发生冲突、脱?#24120;?#22833;去了制度本身规范性,如在校园保安工作方面,过去只强调重要性,而无实质性保护措施内容,未配备制止暴徒的必要装备,使得保安员在紧急关头难以保护校园学生的安全。
The system's effectiveness is poor, and does not match with the reality behind the needs of the development of the situation, not forward-looking and practical work, conflict, decoupling, lost the normative system itself, such as working in the campus security, the past only emphasizes the importance, and no substantive protection measures, not equipped with the necessary equipment to stop the mob, the security guards to protect the safety of students in the campus pinch.
(四)岗位责任制缺乏可操作性、奖罚不明。一方面表现为标准太高太严,使得制度执行起来十分困难;另一方面是过于笼?#24120;?#27809;有量化指标,岗位责任说明不清,标准不明,执行起来对员工难以?#38469;?#26080;法确定谁违反了制度,导致对员工奖罚不明。
(four) the post responsibility system for the lack of maneuverability, reward and punishment is unknown. On the one hand is too high standard of Taiyan, which is very difficult to implement the system; on the other hand is too general, no quantitative indicators, job description that is not clear, the standard implementation of the staff is unknown, constraints, unable to determine who in violation of the system, leading to staff reward and punishment is unknown.
(五)工作中没有分清责任,未实行层层分解责任制。在企业建设和发展中,责任制度建立和落实是一位的,每个职工、每个部门都必须认认真真落实各自的职责;但许多企业在具体工作中未做好以下两个方面的落实措施:一是分清责任,明确岗位管理职责,通过工作分工、责任承包、制度学习,使保安员掌握规章制度,明确各自职责。二是分解责任,没有通过层层签订责任书等?#38382;?#25226;管理责任落实到每个保安员身上,并用书面?#38382;?#21152;以明确,以确保责任制度落实。
(five) there is no responsibility in the work and the responsibility system of layer decomposition is not implemented. In the construction and development of enterprises, establish and implement the responsibility system is the first one, each employee, each department must conscientiously implement their respective duties; but many enterprises in the specific work did not do the following two aspects: one is to implement measures to clarify responsibilities, clear job management responsibilities, division of labor, work through responsibility system, learning, the security guards master the rules and regulations, clarify their respective responsibilities. The two is to decompose responsibility. We do not implement the management responsibility to every security guard through the form of signing letters of responsibility and so on, and make clear in written form, so as to ensure the implementation of responsibility system.
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